What You Should Know About Lufthansa Refund Policy?

Travel Plans often change due to unexpected events. Cancelling a pre-booked flight ticket and getting a refund is often time-consuming. However, if you are travelling with Lufthansa Airlines, you need not worry about the cancellation and refund process. Lufthansa's refund policy empowers its passengers to get back their money from the airline after cancelling their flight ticket. This blog post will explain the different aspects, including the different scenarios, and the process of Lufthansa refund policy. By understanding the Lufthansa refund policy, you can easily get reimbursement from the airline.

Dial +1-844-402-8105 to explore the Lufthansa Refund Policy and ensure you get your refund from the airline.

What is Lufthansa Airline Refund Policy?

Lufthansa, a prestigious airline, has a set of guidelines to tackle different scenarios. In case you need to cancel your pre-booked flight and are worried about getting reimbursed by the airline, no worries. The Airline has a set of rules, known as the "Lufthansa Refund Policy," to handle such scenarios. Before cancelling your flight, let us have a quick look at the Lufthansa airline refund policy.

The terms and conditions of Lufthansa Airline Refund Policy are:

• You must cancel your booking first to claim a refund from the airline. • You are entitled to a refund if the airline cancels or delays your flight for more than three hours, irrespective of the ticket type. • All tickets, irrespective of their ticket type, which are cancelled within 24 hours of booking the flight are fully refunded. • After the 24-hour free cancellation window, you will not get a refund for the non-refundable tickets. • The refundable tickets are fully refunded at any time. • If the non-refundable tickets are cancelled within 24 hours of booking, you will receive travel credits. • The refund amount varies depending on the time you cancel the ticket and the ticket you purchased. • If part of the ticket is used, you will get a refund for the flight difference between the fare paid and the fare of the destinations that have been flown. • If the airline denies your boarding on the confirmed ticket, you are eligible for a full refund.

When Will I get the Refund from Lufthansa Airlines?

As per the Lufthansa Airlines refund policy, you will get the amount back to your original source of payment. Typically, credit card refunds are processed in seven business days. However, checks or cash back will be refunded within 20 business days. Due to the huge backlog, the refund might take extra time.

When Can I Claim the Refund for My cancelled Flight?

The refund can be claimed under two scenarios: either you (the passenger) have cancelled the flight as per the cancellation policy, or the airline has cancelled your flight. If the Lufthansa airline cancels your flight, you can claim the refund as per Lufthansa's refund policy.

1. The airline cancelled your flight, and you were not offered an alternative flight. 2. The airline cancelled the flight, and Lufthansa offered an alternative flight, but you did not accept the alternative flight.

Can I Claim both Compensation and a Refund from the Airline?

Yes, you can claim both compensation and the amount (refund) from the Lufthansa if your flight is cancelled within 14 days of the departure and you do not receive or accept the alternative airline. However, there are other criteria that need to be fulfilled. The table below will give you a crisp overview.

Can I Still Claim Compensation if I am Flying with Lufthansa to Non EU Country?

Yes, it does not matter if you are flying to a non-EU country with Lufthansa Airlines. You are eligible for the compensation. However, the following circumstances must be fulfilled:

• You are travelling with an airline headquartered in the EU or UK. • You are travelling with an airline headquartered outside the EU or the UK, but the flight departed from the UK or EU.

How to Claim the Refund from the Lufthansa Airlines?

Raising the Refund request with the Lufthansa Airline is a simple process. Before raising the refund request, make sure you have cancelled the airline ticket as per the Lufthansa airline cancellation policy. The process to raise the refund request is as follows:

Through the Website

The steps to follow for raising the refund request through the airline website/ mobile app are:

• First, you must open Lufthansa's official website on your web browser or the mobile app on your mobile device. • After that, you must enter your login credentials to sign in to your account. • After logging in, click on the My Booking option and choose the flight which you wish to cancel. • Press the Cancel button to cancel your scheduled flight. • After Canceling the flight, initiate the refund process. • You will receive the confirmation mail regarding the cancellation and refund once the process is initiated.

Via the Phone call

You can ask the representatives to help you in getting the refund if you are unable to file a refund request through their website, In order to connect with the travelling experts, are:

• Dial the helpline number mentioned in the blog and wait for the automated response. • After connecting, follow the IVR instructions to speak to the representative. • Once connected, share your concern about cancelling and getting the refund with the representative • Provide your booking details so they can retrieve your booking. • A confirmation email will be sent to your registered email address.

At the Airport

If you are already at the airport, then you can reach to the airline counter available at the airport. After reaching there, ask the representative to help you in getting the refund from the airline. Share the details as asked by the representative to help you.

Through the Travel Agent

If you booked your flight ticket with the help of a travel agent, contact them and ask them to help you get a refund from the airline. You might need to pay additional charges to cancel your flight.

Wrapping Up

Lufthansa Airlines' Refund policy helps passengers get a refund from the airline under different circumstances. Understanding the Airline refund policy will prepare you for last-minute changes. If you need further assistance regarding cancellation, refund, or booking policies, you can reach out to the experts of Tours N Travel Pro.